Privacy Policy

  • We do not share any nonpublic information to anyone without your permission
  • The Site is committed to protecting the privacy of the Users’ personal information. The purpose of this policy is to inform the User of the personal information that he/she provides to the Site when using the Site.
  • This privacy statement applies solely to information collected by the Site.
  • By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.
  • We use data collection devices such as “cookies” on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files that are also use for better coustumer serving
  • We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a can decline it any time If you choose to buy on the Website, we collect information about your buying behavior only you can personalise that also by placing order from coustumer care.
  • If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders that will be collected by reputated payment gateways
  • We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection
  • By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use
  • By using or accessing the Site, the User expressly and impliedly accepts the practices described in this Privacy Policy.
  • This Site only shares User Information with others when it has user’s permission or under the types of circumstances described in this Privacy Policy.
  • The security and the Policies are reviewed periodically and enhanced as necessary and only the authorized individuals have access to the information provided by the Users.
  • The Site’s provision of a link to any other website or location is for User convenience and does not signify its endorsement of such other website or location or its contents. It has no control over, does not review, and cannot be held responsible for the outside websites or their content. Please be aware that the term of our Privacy Policy does not apply to these outside websites.
  • If there is a change in the privacy policy, it will prominently be posted as a link to those changes on site’s homepage so that the users are always aware of what information is being collected, how is it being used it, and under what circumstances, if any, it is disclosed.
  • Note: Please do not share your ATM and PIN to anyone; also do not write such information anywhere on your card or on any document. will never ask for the same.



User Conduct and Rules

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

  • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
  • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
  • Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents.
  • Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer;
  • Conduct or forward surveys, contests, pyramid schemes or chain letters;
  • Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
  • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
  • Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
  • Violate any applicable laws or regulations for the time being in force in or outside India; and
  • Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.

User Warranty and Representation

The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorized to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit,proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by laceitup

Exactness Not Guaranteed

laceitup hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your order such as the merchandise brand, size, colour etc. may be required due to limitations caused by availability of product difference in size charts of respective brands etc. In this instance you agree that a representative from laceitup will call you or send an approval request via the email address which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested production change by replying to it within 10 days of it being sent to you.  may re-request that you accept a production alteration one additional time if an alternative method to send your merchandise is available. If you reject this 2nd request your order will be cancelled and you will be issues credit voucher against you order value.

Intellectual Property Rights

  • Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned,  owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patent able or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to  without obtaining authorization from .
  • Not with standing the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.

Links To Third Party Sites

The Website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of laceitup or the Website and is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site,or any changes or updates to a Linked Site.  is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by  or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Disclaimer of Warranties/Limitation Of Liability  has endeavored to ensure that all the information on the Website is correct, but  neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall  be liable for any di rect, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user’s transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in anyway connected with the use or performance of the Website or Service. Neither shall  be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services,or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further,  shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond  control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.


You agree to indemnify, defend and hold harmless  from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon)asserted against or incurred by  that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.


We strive to provide you with the best prices possible on  as well as in all our stores . However, sometimes a price online does not match the price in a store where the products might be displayed / sold. In our effort to be the lowest price provider in your particular geographic region, store pricing will sometimes differ from online prices. Prices and availability are subject to change without notice.

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at  discretion.


Title and risk of loss for all products ordered by you shall pass on to you upon  shipment to the shipping carrier.


  •  may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached any of the Terms.
  • If you or  terminates your use of the Website or any Service,  may delete any content or other materials relating to your use of the Service and  will have no liability to you or any third party for doing so.
  • You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.

Governing Law

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation here to shall be subject to the exclusive jurisdiction of the courts at Delhi.


The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of the Terms or the right to use the Website by you contained herein or any other section or pages of the Website or any Linked Sites in any manner whatsoever.

Interpretation of Number And Genders

The Terms herein shall apply equally to both the singular and plural form of the terms defined.Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words “include”, “includes” and”including” shall be deemed to be followed by the phrase”without limitation”. Unless the context otherwise requires, the terms “herein”, “hereof”, “hereto”,”here under” and words of similar import refer to the Terms as a whole.


If any provision of the Terms is determined to be invalid or unenforceable in whole or in part,such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Report Abuse

As per these Terms, users are solely responsible for every material or content uploaded on to the Website.  does not review the contents in any way before they appear on the Website.   does not verify, endorse or otherwise vouch for the contents of any user or any content generally posted or uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to

What we do about mispricings

Despite our best efforts, a small number of the many hundreds of items in our catalogue are mispriced. However, we verify prices as part of our dispatch procedures.

  • If an item’s correct price is lower than our stated price, we charge the lower amount and send you the item.
  • If a product’s correct price is higher than our stated price, we will cancel your order and notify you of that cancellation.


General Terms for Offers and Promotions

  • Discounts will be applied to the total merchandise value including VAT and applicable taxes. Issuance or redemption of a voucher or coupon will apply to the total value of the qualifying order once all promotional discounts have been applied.
  • Only one credit note/gift coupon/coupon can be used per order unless otherwise stated.
  • Discount coupons – Discount coupons may from time to time be offered to account holders; such coupons may only be applied to purchases made through the account to which the discount coupon was offered and registered.
  • laceitup l schemes it introduces in market from time to time. , at its discretion, can withdraw a particular scheme from the website or market.
    • shall introduce various offers, schemes or contest at different times. The terms and conditions for such Contest shall be separately available on the Site.
    • laceitup the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotiona
  • In case of any query pertaining to use of coupon and/or credit note or regarding the schemes, please email customer care at or visit


Shipping Policy

  • Any order purchased online will have no shipping charges.
  • For Cash On Delivery (COD) transactions, payments will be accepted only in cash when the product is delivered.
  • Partial refunds will not be entertained.
  • If you return an order delivered to you, Shipping charges will not be refunded. However if you self-ship your returns, you will be reimbursed based on Returns Policy
  • The PIN codes serviced by us are frequently updated, so if we do not deliver to your PIN code today, please come back and check to see if this has changed.
  • Shipping will be done only in India.
  • if the cash on delivery services is not available you can give any friends address can make online payment or paytm
  • We dispatch our orders within 48-72 hours from the order confirmation date. This does not include Saturdays, Sundays and Public Holiday
  • All Disputes are subject to punjab Jurisdiction.



Refund & Return Policy

laceitup day Return/Refund policy

If you are not completely satisfied with the product, laceitup Return & Replacement policy offers you an option to return or exchange a product within 10 days from the date of delivery.

If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. However an exchange is subject to availability of the item in our stock. In case of exchange, you will get coupon code by SMS and Email for same amount you paid. Then you can order a new product of your choice after applying coupon code at checkout. The return will be accepted within the return period of the product.

Please note, in case of multiple products in an order, partial refund is not acceptable. Refund of the entire order only will be entertained. Refund will be applicable only in case of single product.

Below mentioned are the conditions that would not be considered valid for the return of the products purchased. As the products get returned & received by us, you can either opt for discount coupon or a refund voucher.

the any product on our portal can be changed refund with in 10 days of delivery and it must be in its original condition not be used, having scratches, breakage of tags , original packing and their accessories


Note: The items you purchased with the term sale in product name is cannot be replaced or exchange.

For specific queries, please read the FAQs below.

Return & Refund Policy

What is laceitup Return & Refund Policy?

We believe in Customer Satisfaction. However if you’re not completely satisfied with the product, you can return the product within 10 days from the date of receipt for a full refund of the amount paid. We ask that you return us the product in its original condition and unused along with the original packaging, tags and accessories (if any).

Returns, Exchange and Refunds are valid on all the orders. but only for 10 days

Once the product is received at our warehouse, it goes under a thorough quality check. If the product passes the quality check process, then you will get replacement/refund at the below time which will be taken by vendor and courier company

How do I return a product?

To initiate a return, click on the mail to fill the return form or mail us at with your order id, contact number 9999699052 and reason for return.

How the return process works?

Product can be returned in the following ways:-

  1. Reverse pick-up from your shipping address– Our reverse pick up facility is available only at the selected locations (depending upon the postal codes) which are given by our logistics partners under their serviceable network. We will inform you about the same at the time of accepting your return request.
  2. Self-shipment by customer – In case a reverse pick up is not available at your pin code as it is not serviceable by our logistics partner, we would request you to kindly self-ship the product and the returned shipment should be reached to us within 10 days of providing the return address details to you. Please send us the scanned copy of courier slip within 3 days of dispatching the product.  For all self-shipments, we will reimburse Rs. 100 or the courier charges mentioned on the scanned slip whichever is lesser


How long will the return process take?

Once we received the product at our warehouse, it undergoes a quality check which takes upto 24-48 hours. As soon as the product passes the inspection. We will re-dispatch the new product within 24-72  hours, subject to availability of product at vendor. So you will get the product within 7 to 10 days.

How will I receive my refund?

The refund process for the money will be initiated only after the product is received by the laceitup. You will get a call by our executive and asked for the confirmation of the discount coupon or bank transfer.

The amount will be credited to your bank account on Wednesday after we receive the product and that have passed the quality check process. Shipping charges will be deducted from your total amount.

In case you opt for discount coupon, you will get the coupon of same amount by SMS and Email. After the quality check process is cleared. This credit/coupon can be used to purchase laceitup products in the future.

Exchange Policy

What are laceitup exchange policy?

We would be happy to exchange your product if the product have technical fault or damaged at no extra charge. To initiate a return, you can click on the mail ID to fill the return form or email us at

You can exchange your order within 10 days from the date of purchase for a different product of the same amount or more than that by paying remaining amount by online.

Once the product is received at our warehouse, it goes under a thorough quality check. If the product passes the quality check process, the exchange request will be processed.

Which items can be exchanged?

You can exchange almost everything if your product is faulty or damaged. But the items you purchased with the term sale in product name is cannot be replaced or exchange, the exchange of product which is having use of above 10 days will not be exhange or return

What are the things i can take for  exchange ?

You can purchase any product of your liking. However, the final price of exchanged products should be equal to or more than the price of returned items.

How much time will exhange product take for delivery ?

Exchanged product will be dispatch within 72 hours of receiving the faulted product. Normal delivery schedule apply for the delivery of exchanged products as well. However, if there’s a delay, we will keep you informed via SMS.

Will I be charged for exchange?

Exchanges are free of cost! But if you choose a product of higher value, the difference will have to be incurred by you, and you need to pay the courier charges if you exhange the product more than once

Can I cancel the exchange order?

If you wish to cancel the exchange order, please get in touch with our customer care as soon as possible all exhanged order can not be refund